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Frequently Asked Questions

You’ll find answers to our most frequently asked questions below. If you have any further questions, we’d love to answer them for you, please contact us below.

Visa, Mastercard, American Express, Discover, and JCB

Yes, you can. Our phone number is 865-724-3195. We are open Monday through Friday 10am – 5pm and Saturday 10am – 4pm (eastern standard time).
Yes, we do in denominations of $25 – $200. You can purchase here.Gift Cards Archives – Louisville Mercantile/a>

Generally, the only thing you need to bring is you 🙂. We provide the workshop supplies and aprons where needed. On a rare occasion, you may need to, or have the option to, bring something additional and that information will be provided in the workshop description.

Absolutely. We can customize a class around your needs and interest or you can choose from one of the regular class offerings. Reach out to us at the shop, call us at 862-724-3195, or email us at with details for your events.

This is where we open a large block of time during the day for you to work on available projects. You choose the time to start your project based on your schedule, noting you typically need to allow 2.5 hours to complete a project. Registrations are still needed for open workshops to ensure the supplies you need are ready for you on the workshop day

We are always happy to answer your question. Send an email to or give us a call at 865.724.3195 or during normal business hours.

Have Questions?

If we didn’t answer your questions above, just let us know!