Shannon Jenkins, LLC dba as Louisville Mercantile is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Statement outlines how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services.

Information We Collect

• Personal Information: We may collect personal information such as your name, email address, shipping address, and phone number when you make a purchase or create an account.
• Payment Information: We collect payment details to process your orders securely. This information is protected using encryption and industry-standard security protocols.
• Browsing Information: Like many websites, we collect non-personal information through cookies and similar technologies to enhance your online experience and provide relevant content.

How We Use Your Information

• Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
• Marketing: With your consent, we may send you promotional emails and offers to keep you informed about our products and special deals. You can opt out at any time.
• Improving User Experience: We may use non-personal information to analyze website traffic, tailor our content, and improve our website’s functionality.
• Information Sharing: We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who help us operate our business, such as payment processors, shipping partners, and marketing agencies. We ensure these partners adhere to strict privacy and security standards.

Data Security

• We employ strict security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. Our website uses industry-standard encryption technologies to safeguard your data.

Your Rights

• You have the right to access, correct, or delete your personal information. You may also unsubscribe from our marketing communications at any time.

Cookies

• Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

Children’s Policy

• Our services are not intended for individuals under the age of 18. We do not knowingly collect or store information about children.

Changes to This Privacy Statement

• We may update our Privacy Statement to reflect changes in our practices. Any updates will be posted on our website.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please email us at info@louisvillemercantile.com or call us at (865) 724-3195.

Last Updated: October 25, 2023